Privacy Policy

Effective Date: 17/05/2025

1. Introduction

At Raising The Bar App Ltd, we are committed to protecting your privacy and handling your personal data responsibly. This policy outlines how we collect, use, and store your information in accordance with GDPR, CCPA, and other applicable data protection laws.

2. Data We Collect

• Account Information: Name, email address, password (encrypted), and other personal details provided during signup.
• Payment Information: Billing details processed securely by our payment provider (we do not store card details).
• Usage Data: Interactions with workouts, meals, streaks, and features to help us improve your experience.
• Device & Technical Data: IP address, browser type, device type, operating system, and log data.
• Cookies: Used to remember preferences, measure traffic, and personalize your journey.

3. How We Use Your Data

• To deliver and personalize your fitness and nutrition experience.
• To process transactions and manage subscriptions.
• To send you service updates, tips, and optional promotional content (with your consent).
• To analyze platform usage and improve features based on aggregated user behavior.
• To ensure platform security and detect misuse or suspicious activity.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases: (a) your consent, (b) contract performance, (c) legal obligations, or (d) our legitimate interest in operating and improving our service.

5. Your Rights

You have the right to access, update, or delete your data at any time. You may also object to processing or request data portability. To exercise your rights, contact us at info@raisingthebarapp.com.

6. Data Security

We use SSL encryption, secure authentication protocols, and limited access controls to protect your data. While we implement best practices, no system is 100% secure.

7. Third-Party Services, Data Sharing, and Potential Sale of Data

We may use trusted third-party providers (e.g. Stripe for payments, hosting providers, email providers, and analytics tools) to operate and improve the Service. These providers are contractually required to handle personal data securely and lawfully.

Potential sale of data: In the future, we may introduce business models that involve selling or licensing certain user data to third parties (for example, for market research, analytics, or advertising purposes). If we do so, we will clearly disclose the categories of data involved, the purpose, and the type of third parties receiving it.

Consent requirement: Where required by applicable law (including GDPR/UK GDPR), we will only sell personal data if you provide valid opt-in consent via a clear consent mechanism. You will be able to withdraw consent at any time.

8. Retention

We retain your data for as long as your account is active or as needed to comply with legal, tax, or regulatory obligations. You may request account deletion at any time.

9. Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or highlighted on our platform.

10. Contact

If you have any questions about this Privacy Policy or your data, please contact us at info@raisingthebarapp.com.